Privacy Policy

Effective Date: 02 Jan 2026

This Privacy Policy ("Policy") sets out the manner in which personal data and information is collected, received, processed, stored, disclosed, retained, and protected when any person accesses or uses the website available at epiicevents.com (the "Platform").

By accessing, browsing, registering on, or otherwise using the Platform, you ("User") acknowledge that you have read, understood, and expressly consent to the collection, use, processing, disclosure, and retention of your information in accordance with this Policy.

1. CATEGORIES OF INFORMATION COLLECTED

The Platform may collect the following categories of information:

1.1 Registration and User-Provided Information

Information voluntarily provided by Users, including but not limited to name, email address, mobile number, demographic details, professional or educational information, documents, submissions, responses, and any other data furnished during registration or participation.

1.2 Usage and Technical Information

Information automatically collected when Users interact with the Platform, including IP address, browser type, device identifiers, operating system, access times, cookies, log data, pages viewed, and interaction behaviour.

1.3 Communication Information

Records of communications transmitted through or in connection with the Platform, including emails, SMS, WhatsApp messages, notifications, chats, and support interactions.

1.4 Transaction Information

Information relating to payments made for paid services, including transaction references, payment status, and related metadata. Payment processing is carried out through third-party payment gateway providers.

1.5 Automated, Profiling, and AI-Based Information

Information generated or inferred through automated systems, algorithms, or AI-based tools used for analytics, personalization, recommendations, operational efficiency, or service enhancement.

1.6 Analytics Information

The Platform utilizes third-party analytics tools, including Google Analytics, which collect anonymized and aggregated data regarding usage patterns and engagement. Such tools are governed by their respective terms and privacy policies, which Users are encouraged to review. Where applicable, Users may exercise available opt-out mechanisms provided by such third-party services.

2. PURPOSES OF PROCESSING

Information collected may be used for the following lawful purposes:

  • Enabling access, registration, participation, and account management
  • Providing and administering free and paid services and features
  • Processing payments and maintaining transaction records
  • Operating, maintaining, securing, and improving the Platform
  • Conducting analytics, research, and internal assessments
  • Sending service-related communications, updates, alerts, and promotions
  • Detecting, preventing, and addressing fraud, misuse, or security incidents
  • Complying with applicable legal, regulatory, or governmental requirements

3. AUTOMATED DECISION-MAKING AND AI USAGE

The Platform may deploy automated tools, algorithms, and AI-based systems for certain functionalities.

Users acknowledge and agree that:

  • Such systems are intended to assist operational processes only
  • They do not constitute professional, human, or authoritative judgment
  • Outputs, recommendations, or insights generated are indicative and non-binding
  • Users remain solely responsible for independent evaluation and decision-making

4. SPONSORS, BANNERS, POLLS, AND SURVEYS

The Platform may display sponsored content, banners, advertisements, brand polls, surveys, and promotional materials.

  • Impression-level and interaction-level data (such as views, clicks, and engagement metrics) may be collected
  • Aggregated and anonymized insights may be shared with sponsors or partners
  • Personally identifiable information, such as individual email addresses and mobile numbers, shall not be disclosed as part of such aggregated reporting

By voluntarily participating in any sponsor-led poll, survey, or promotional activity, Users expressly consent to the sharing of the information they submit with the relevant sponsor or brand for communication, research, or promotional purposes. The Platform shall not be responsible for the sponsor's independent data practices.

5. COMMUNICATIONS AND PROMOTIONS

By using the Platform, Users expressly consent to receive communications, including transactional messages, service notifications, updates, announcements, and promotional content, via email, SMS, WhatsApp, notifications, and other electronic or digital communication channels.

Users categorized as Participants may additionally receive sponsor-issued coupons, discount codes, or promotional offers sent to their registered email address.

Withdrawal of consent may limit or disable access to certain features or services. Users may opt out of promotional communications at any time; however, transactional and service-related communications may continue as required.

6. CHILDREN'S ACCESS AND AGE REQUIREMENTS

To use the Platform, users agree that they must have attained the minimum legal age as described herein.

The minimum age for using the Platform shall be eighteen (18) years. However, if the laws applicable in user's jurisdiction prescribe a higher age for EPIIC to lawfully provide the services through the Platform, then such higher age shall be deemed the minimum required age.

If users are under the age of 18 or under the applicable age of majority in their jurisdiction, they may access and use the Platform only under the direct supervision and consent of a parent, legal guardian, or a duly responsible adult.

7. DISCLOSURE AND DATA SHARING

Personal data is not sold or rented. Information may be disclosed to:

  • Technology and service providers engaged for Platform operations
  • Payment gateway providers
  • Analytics and infrastructure partners
  • Legal or regulatory authorities where required by law
  • Sponsors, strictly in aggregated or expressly consented form

The Platform may contain links to third-party websites or services. No responsibility is assumed for third-party privacy practices.

8. DATA SECURITY

Reasonable technical and organizational safeguards are implemented to protect information.

Users acknowledge that no method of transmission or storage is completely secure and accept such inherent risks.

9. COOKIES AND SIMILAR TECHNOLOGIES

The Platform uses cookies and similar tracking technologies to enhance functionality, analyze usage, improve performance, and support analytics and promotional activities.

Cookies are small data files stored on a User's device that enable the Platform to recognize returning users, remember preferences, and understand how the Platform is used.

10. DATA RETENTION AND DELETION

User information shall be retained for as long as necessary to fulfill the purposes outlined in this Policy, including operational continuity, auditing, and legal compliance unless a longer retention period is required under applicable law.

Deletion requests shall be honored subject to applicable legal, regulatory, or statutory retention obligations.

11. USER OBLIGATIONS

Users agree to provide accurate, lawful information and to use the Platform in a lawful, ethical, and responsible manner.

12. USER RIGHTS

Subject to applicable law, Users may request access to their information, withdrawal of consent, or deletion by submitting a request through the Platform's published contact mechanism.

13. POLICY UPDATES

This Policy may be amended at any time. Continued use of the Platform constitutes acceptance of the revised Policy.

14. GRIEVANCE AND CONTACT

Queries, concerns, or requests relating to privacy may be raised through the contact details published on the Platform.